Friday, 9 November 2018
1135 – 1305
Sharing Solutions with Improvement Science: Clinical Excellence Commission
Understanding Improvement Science helps clinicians to learn and understand their role in how to redesign the processes in which they work to improve patient outcomes. It equips health care staff with an improvement approach to identify, rapidly test and apply ideas to improve patient care in their own services
The approach focuses on the philosophy of continuous improvement rather than measurement for judgement i.e. moving beyond measuring compliance towards how to reliably improve safe quality care for every patient every time.
This workshop will share concepts and methodologies that can be used to create real improvement in safety and quality for patients.
The first part of the workshop will provide an overview of principles, tools and resources available to understand problems and test changes.
The second part of the workshop will share the principles of the Collaborative methodology, learnings from the NSW experience and ideas for creating a Local Health District Collaborative safety improvement program.
At the end of this workshop, participants will:
- Have an understanding of the value of improvement science in health care
- Have an overview of tools available to create, test and apply ideas to improve the safety and quality of care, answering the three key questions of the Model for Improvement
- Understand concepts of rapid Plan-Do-Study-Act (PDSA) cycles to test improvements quickly
- An Introduction to how to co-design and deliver an Intervention Care Bundle using a collaborative approach
- Have an understanding of the Collaborative methodology and its application in NSW
Trained originally as a nurse, Carrie has 37 years’ experience in healthcare, including oncology, end of life care, organisational development, patient safety and quality improvement.
Born and raised in Scotland, Carrie has worked extensively across the UK and Europe and is now in her fourth year in Australia – a place she now calls home, given the very mild winters!!
Carrie is on a mission to help all of us ignite our passion for safe and reliable care.